All Mini Letters: 10 business days

Keychains: 5 business days

Birth Plaques: 6 weeks

Forever Roses: 4-6 weeks, depending on floral drying time required. 2 weeks for pre-dried roses.

Statement Letters: 3 weeks

Mini Pins: 3 business days

In stock items: Allow 2 business days for packing of order*

Lead time refers to the number of days you must allow BEFORE dispatch will occur. Please factor this in accordingly if you require by a certain date. Custom orders will be quoted at time of enquiry. *If you order multiple items everything will be shipped together, based on longest lead time. Please order separately if your require in stock items sooner.

North Island: 1-3 working days

South Island: 3-5 working days

Australia: 7-20 working days

At this time, we only offer shipping to New Zealand and Australia.

Shipping times are subject to change during peak times. Please refer to our current lead times for timeframes before shipping occurs. All deliveries are tracked, and you will receive your tracking number to your email once dispatched. All orders shipped via NZPost.

Due to the custom nature of our products, change of mind refunds or exchanges are not permitted for all made to order items,k unless deemed faulty. A refund or replacement will be given for damaged items or incorrect stock.

Items marked as ‘seconds’ and all items bought during on sale, discount or sale periods are final sale, and refunds or exchange are not permitted unless deemed damaged on arrival. Please shop carefully and responsibly.